Reviews - Page 6 - Funk Bros Auto

Briana A.

9/26/2022

Love these guys and have been going to them for years. They have taken care of my Saturns and now my aging Fiat. Was bummed when they moved to Studio City, but it's worth the trip to ensure my car runs smoothly. Highly recommend to all.

Jodi I.

9/26/2022

This is the best place to take your car in to have it repaired. The guys here are very honest. I thought my radiator was leaking so I took it in. Come to find out, it was just the cap that needed to be replaced. I love how honest and quickly they fixed my car. I will always take my car to Funk Bros! I highly recommend everyone to do the same.

Jon Teschner

9/12/2022

I have been a customer of Funk Bros. for 20 years. They continue to be the best repair shop I've ever used. The mechanics are very much interested in making every vehicle run their best. Hovig seems dedicated to making your visit perfect. Services: General repairs & maintenance, Auto engine diagnostic, Oil change

Thank you sir. It’s been a pleasure having you as a customer. We appreciate the loyalty and trust.

- Funk Bros Auto

Jon Teschner

9/12/2022

Thank you sir. It’s been a pleasure having you as a customer. We appreciate the loyalty and trust.

- Funk Bros Auto

Ginger Banks

9/12/2022

The guys working here are incredibly sweet and explained everything each step of the way. I’ll be back next time I need anything fixed on my car. Service: Auto power window repair

Thank you Ginger. We appreciate the trust and kind words.

- Funk Bros Auto

Paige Simonson

9/12/2022

Great service and friendly staff. They make car repairs a bit less painful.

Thank you Paige. We appreciate your review and trust.

- Funk Bros Auto

Shana B

9/12/2022

If I could give this zero star, I would. I called prior to coming in and spoke to Arman (not sure how you spell his name). I told him my year and make of the car over the phone and told him my check engine light was on. He said I can bring the car in and they would check it out. When I arrive, I politely said, "Hi" but I was greeted with an attitude and a frown from Arman. I told him I had an appointment today because my check engine light was on. He said with an attitude to take it to the dealership because it was still under warranty. I explained I didn't want to go to the dealership due to the unprofessionalism. He rudely stated "I'm a mom and pop shop, go to dealership" After I was feed up with his bad attitude, I left. He was rude I wouldn't recommend this shop at all to anyone. I went to another shop in Van Nuys and was able to get my car service. Arman's attitude is disgusting!

Shana. We take these words and reviews very seriously and have already reached out to our team to find out what occurred. I am not sure why an “attitude” was present during the conversation; it will be looked into internally and apologize if there was. You have a Fidelty warranty policy in place. You came to us, being that we are an accrdited CarMax (Fidelty) repair facility. Your car ALSO has a manufacturer warranty in place that SUPERCEDES your policy with CarMax (Fidelty). CarMax (Fidelity) will NOT pay for repairs if they can be repaired at no cost by the manufacturer's warranty. When you arrived, you had a scan report of the error codes of your car provided to you by a local Pep Boys service center, showing your car having an oxygen sensor issue. In your presence, a phone call was placed to CarMax (Fidelty). They DECLINED coverage and instructed us to defer you to the dealer because the repairs can be done under the manufacturer's warranty. Armen is specifically instructed not to charge a customer for a repair if it can be done free of charge at the dealership because of warranty or recall. We are an accredited CarMax repair facility. We don't want to lose this accreditation. More importantly customers' best interests are a top priority at Funk Bros. Auto.

- Funk Bros Auto

Sarah Grocock

9/12/2022

Funk Bros was great. Super responsive and they gave great info & insight into what was going on with my car. Hovig was the one who I was in touch with the most and he consistently gave me updates. They were also super quick, turned around the repairs on my car in just a day. Would highly recommend!!

Thank you Sarah. We appreciate the the review and trust.

- Funk Bros Auto

Sarah G.

9/3/2022

Andy F.

9/2/2022

These guys are the best! Do not hesitate to bring them your vehicle for any and all repairs. They are extremely nice, smart, and most importantly honest. They explain what is wrong with your car in a way that even if you are not a 'car person' you can understand. They are also extremely fast and communicative, keeping you updated every step of the way. I live on the other side of the hill, but this is still the only place I will go, and I recommend them to all of my friends as well.

Leave a review